We have created SMS keyword (4SFTNS) support system for certain dedicated requests.
You just need to send a SMS to raise requests,feedback or concerns, freeze your account. It's as easy as sending simple text messages without requiring any data connection!
Here’s the format to be used for sending SMS.
Please remember to send SMS from the registered mobile number to address your requests
Request for Membership ID
4SFTNS MEMBERID to 92205 92205
Freeze membership
4SFTNS FREEZE <START DATE> <END DATE> to 92205 92205
<START DATE> - Start date of freezing of account in DD-MM-YYYY
<END DATE> - End date of freezing of account in DD-MM-YYYY
Give Feedback
4SFTNS FEEDBACK <FEEDBACK> to 92205 92205
<FEEDBACK> - Any feedback/concerns you may to want to address directly to the management.
Refer a friend
4SFTNS REFER <REFERRAL NAME> <REFERRAL MOBILE NUMBER>
<REFERRAL NAME> - Name of your friend
<REFERRAL MOBILE NUMBER> - Mobile number of your friend.